At New Leaf Hydroponics, we recognise the importance of protecting our customers privacy when visiting and interacting with our website.   Be assured, any information you choose to disclose with us will be treated in the strictest confidence.  This privacy statement will hopefully assist you in understanding how we collect, use and safeguard any personal information you provide to us whilst using our site.

What information do we collect?

When you visit our website, you may provide us with two types of information, personal information that you knowingly choose to disclose and website usage information, which is collected automatically as you browse our site. 

1. Personal Information

When you register for any of our products, services or newsletters you will usually provide us with information about yourself e.g. an email address.   If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses.

2. Website Usage Information

Similar to other commercial websites, our site utilizes "cookies" which is a standard website technology plus web server log files to collect information on how our website is used. Information gathered through cookies and web server logs may include the date and time of visits, what pages are viewed, the time spent using our website and the site visited just before and just after our website.

How do we use the information that you provide to us?

Personal customer information is used only to carry out our normal business activies, e.g. to provide you with the products and services that you have requested, to process your payment, to monitor the use of the service we provide, in our marketing and promotions,  to improve our content and service offerings and for other lawful purposes.  This helps us to improve our site and customise it to meet your needs.   Personally identifiable information or business information will not be shared with third parties except as required by law. Occasionally, we may use the information we collect, to notify you about important changes to our website, e.g new services and special offers that we think you will find valuable. You may notify us at any time if you do not wish to receive these offers by emailing us.

Use of IP addresses

An IP address is used by your computer when you connect to the Internet. IP addresses are automatically collected by our web server as part of our traffic data statistics. 

Sharing and Selling Information

We do not share, sell, lend or lease any personal information that uniquely identify a customer (such as email addresses or personal details) with anyone except when it is necessary to process transactions or provide services that you have requested.